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Privacy Policy

This Privacy Policy governs the manner in which euroNAS GmbH collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.euronas.com website (“Site”). This privacy policy applies to the Site and all products and services offered by euroNAS GmbH.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Using the “Piwik” analysis software

We use the “Piwik” analysis software. This software produces statistics about the history of visits to our website (so-called utilization profiles).

With the help of the “AnonymizeIP” module, we have configured Piwik in such a way that your IP address (the number which your internet provider has allocated to your computer) is only saved in abbreviated form. The utilization profiles generated by Piwik are thus pseudonymized, i.e. it is factually impossible to link the data to a specific person. By means of technical and organizational measures, the pseudonymized utilization profiles are separated from our other data (e.g. from the use of our services or personal data gained from the contact form) and we do not combine them.

The utilization profiles for example contain information about the search engines used, search terms used, languages used, internet providers used, origin of the visitors according to country, browsers and plug-ins used, referrer (website visited immediately before), duration on the site, entrance and exit pages and quit rate.

We use the information we have gained in this way to design our website in line with our visitors’ needs, e.g. to recognize which information is frequently queried or where there is room for improvement when using our website. We delete the pseudonymized utilization profiles generated by Piwik after 12 months.

Piwik uses a tracking cookie in order to recognize a user who has already visited our website in the past. This cookie is a small text file with a random code which is saved on your computer and is transferred to our server every time you access our site. The tracking cookie has a service life of one week.

With the following function you can object to the use of tracking cookies:

To implement this objection a respective cookie must be saved on your computer. If you delete all cookies on your computer your objection also ends, and you may possibly have to repeat the objection with the above mentioned function.

Piwik is an open source software (www.piwik.org), which is recognized by the Independent State Centre for Data Privacy of Schleswig-Holstein (ULD) as being a solution generally in line with data privacy. Moreover Piwik is run on our own servers so that no data can reach external providers.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.
To make that choice, please click below to receive an opt-out cookie.

How we use collected information

euroNAS GmbH may collect and use Users personal information for the following purposes:

  • To improve customer service  – Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To send periodic emailsWe may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

euroNAS GmbH has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: www.euronas.com, +49 (0) 89 381533930 or sales@euronas.com


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